Privacy Policy
Last Updated: September 25, 2026
Marinatown Inn ("Marinatown Inn," "we," "us," or "our") operates extended-stay furnished studios at 3350 Marinatown Ln, N. Fort Myers, FL 33903, and the website marinatowninn.com. This Privacy Policy explains what personal information we collect when you visit our website, chat or text with us, schedule a tour, or book a stay, how we use it, and the choices you have.
Information We Collect
Information you give us. When you fill out a form, schedule a tour, chat with us, send us a text message, or book a stay, we may collect:
- your name, email address, and phone number;
- your desired move-in date and length of stay, number of guests, and pets;
- tour date and time;
- the content of your messages, questions, and requests.
Photo ID for pre-screening. If you choose to be pre-screened, we collect a photo of your government-issued ID and use it only to run a background check before your stay. We do not use it for marketing, and we keep it only as long as needed for screening and our legal obligations.
Information collected automatically. When you visit our website, we and our service providers automatically collect your IP address, browser and device type, pages visited, the website that referred you, and the ad you clicked (if any). We collect this through cookies, pixels, and similar technologies.
How We Use Your Information
We use your information to:
- answer your questions and schedule, confirm, reschedule, or cancel tours;
- process and manage your stay;
- send you messages about your inquiry, tour, or stay by email, phone, or text;
- run a background check if you choose to be pre-screened;
- operate, secure, and improve our website;
- measure website traffic and the performance of our advertising, and show you our ads on other websites (see "Cookies, Analytics, and Advertising");
- prevent fraud and misuse, and comply with the law.
We do not sell your personal information.
Chat Assistant
Our website chat and messaging channels use an automated AI assistant to answer questions and schedule tours. Your chat messages are processed by our service providers, including AI technology providers, only to generate replies and to operate our services. Please do not share sensitive information, such as payment card numbers, in chat. You can ask to speak with a member of our staff at any time.
Text Messages (SMS)
If you give us your phone number and agree to receive text messages, we may text you about your inquiry, tour, or stay. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all categories of sharing described in this policy and will not be shared with any third party.
How We Share Information
We share personal information only with:
- service providers who work on our behalf: website hosting, communication tools, AI chat, analytics and advertising, background screening, and reservation or booking services. They may use your information only to provide services to us;
- authorities or other parties, when required by law or to protect our rights, guests, or property;
- a successor business, if our property or business is sold or transferred.
Cookies, Analytics, and Advertising
We use Google Analytics to understand how visitors use our website. You can opt out with the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
We use Google Ads, including remarketing, to advertise online. Third-party vendors, including Google, show our ads on sites across the Internet. Third-party vendors, including Google, use cookies and/or device identifiers to serve ads based on your past visits to our website.
You can opt out of personalized advertising:
- through Google's Ads Settings at https://adssettings.google.com;
- through the Network Advertising Initiative opt-out page at https://optout.networkadvertising.org;
- through the Digital Advertising Alliance at https://optout.aboutads.info;
- through your device settings (for example, "Limit Ad Tracking" or "Delete Advertising ID").
Our website does not respond to browser "Do Not Track" signals.
Online Reservations
Online booking on our website may be provided by a third-party booking service. Payment card information is collected and processed directly by that service or its payment processor, and we do not receive your full card number. The booking service's own privacy policy also applies to information you give it.
Data Retention and Security
We keep personal information only as long as needed for the purposes described above, including our legal, accounting, and record-keeping obligations. We use reasonable administrative, technical, and physical safeguards to protect it. No method of transmission over the Internet or of storage is completely secure.
Your Choices
- Access, correction, deletion. Contact us to ask for a copy of your personal information, to correct it, or to delete it. We may need to keep some information to meet legal obligations.
- Emails. Use the unsubscribe link in any marketing email, or contact us.
- Text messages. Reply STOP.
- Cookies. Use your browser settings and the opt-out links above.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Links to Other Websites
Our website may link to websites we do not operate. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top shows when it was last revised.
Contact Us
Marinatown Inn
3350 Marinatown Ln, N. Fort Myers, FL 33903
Phone: (239) 236-9797
Email: [email protected]